Privacy Policy for Rikhh
Effective Date: 12-12-2024
Rikhh (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This document outlines how we collect, use, and safeguard the personal information of our users, including sellers, workers, and customers. By using Rikhh, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect various types of information to facilitate smooth operations and provide a secure platform.
a. Personal Information:
Name, phone number, email address, and location (GPS or manual entry) for account creation and connectivity.
Aadhar card and PAN card details for identity verification and compliance.
b. Business Information (Sellers and Workers):
Store name, product details, service offerings, and pricing for platform listing.
Financial details, such as bank account information, for commission processing.
c. Device Information:
Device identifiers, IP addresses, and browser type to ensure platform security and improve user experience.
d. Usage Data:
Transaction history, product uploads, and interaction details to enhance functionality.
2. How We Use Collected Information
The information we collect is used to:
1. Provide and improve our services.
2. Verify user identity and ensure compliance with legal regulations.
3. Facilitate transactions and communication between buyers, sellers, and workers.
4. Maintain platform security and prevent fraudulent activities.
5. Provide customer support and resolve disputes.
6. Analyze usage trends to improve platform performance.
3. Sharing of Information
We do not sell or rent your information to third parties. Information is shared only under the following circumstances:
1. With your consent: When you explicitly allow us to share your information.
2. For legal purposes: To comply with applicable laws, regulations, or government requests.
3. With service providers: To assist with payment processing, data analytics, or customer support.
4. Data Retention
We retain your data as long as your account is active or as required by law. You may request account deletion or data removal, subject to our compliance obligations.
5. Data Security
We implement industry-standard security measures to protect your information. However, no system is entirely secure, and we cannot guarantee complete security.
6. Your Rights
As a user of Rikhh, you have the right to:
Access and update your personal information.
Request deletion or restriction of your data.
File a complaint if you believe your data is mishandled.
To exercise your rights, contact us at [Insert Contact Email].
7. Changes to This Policy
We reserve the right to modify this Privacy Policy. Users will be notified of any significant changes via email or platform notifications.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Company Name: WORKERS CIVILIZATION
Address: 15 No. Jalani, Baruah Tiniali, Duliajan, Assam
Email: ambarikh20@gmail.com
Phone – 7002330896
This Privacy Policy ensures compliance with Indian data protection laws and safeguards user interests. By using Rikhh, you accept this policy.